Streamlined IT Service Management with TrackIT

Your all-in-one solution for efficient IT service call management. Track requests, manage technicians, and deliver exceptional support with our powerful, intuitive platform.

Professional call center with support staff
Key Features

Efficiency at Your Fingertips

TrackIT provides a comprehensive suite of tools to manage your entire IT support lifecycle, from customer requests to final resolution.

  • Service Call Logging

    Empower customers to raise service calls easily, providing all necessary details for a swift resolution.

  • Technician Management

    Assign calls, track status, and manage workloads from a centralized, intuitive dashboard.

  • AI-Powered Suggestions

    Leverage AI for instant troubleshooting tips for customers and advanced technical solutions for technicians.

Our Products & Services

Delivering cutting-edge IT solutions for your business.

Networking

Access Control

Campus wide Wireless Solutions

Surveillance

Internet Security

Antivirus Software

Video Conferencing Solutions

AV Solutions

Storage Solutions

Digital Signage Solutions

Firewalls & UTM

Managed Services

About Axial Infotech

Axial Infotech is a trusted provider of comprehensive IT solutions. Our mission is to empower businesses with reliable technology and exceptional service. With TrackIT, we bring our expertise directly to you, simplifying IT support management and ensuring your operations run smoothly.

Our Recent Project

The Raya International School

Recent project 1

Audio, Active LED, Lighting Automation

Recent project 2

Seating and Stage Lighting

Recent project 3

Live Streaming Setup

Recent project 5

Comprehensive AV Solution